All your veterinary equipment, instruments and supplies in one convenient shop

Call Our Sales Team: +44 (0) 1202 607092

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Shipping & Returns

Shipping Details

Orders are usually despatched the same or following day and should be with you within 3 to 4 working days.

Our stock levels are always high, however we cannot always guarantee immediate availability of all items. Should an item be out of stock, we will do our utmost to advise you of the anticipated delivery time and to get the item to you in the shortest possible time.

Please allow 4-6 weeks delivery for out-of-stock furniture items (such as unusual colours or designs).


Please let us know your surgery, clinic or hospital opening hours when ordering large items such as such as furniture and autoclaves to eliminate delivery problems.

UK Mainland

Orders over £65.00  Free
Orders below £65.00  £6.00/€8.10
Large Items  Charged at cost

Overseas and Northern Scotland

Orders  Charged at cost
Large Items  Charged at cost


Returns Details

Returns Department Albert Waeschle Ltd. 11 Balena Close Creekmoor Industrial Estate Poole Dorset BH17 7DB

No goods will be accepted for credit unless prior arrangement has been agreed with us. Please apply in writing should you wish to return any item, stating clearly the product name and catalogue number; date ordered; method of payment; all invoice numbers; reasons for requesting return. Orders will only be agreed and accepted for return if goods and packaging are received in perfect condition. A handling charge of up to 25% of invoice value may be applicable on all returns, subject to conditions.